MR Law Group
(“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our Website or engage with us in the course of your dealings with our legal practice.
What Information We Collect
We may collect personal information that is reasonably necessary for us to provide legal services, including: your name, contact details, and date of birth, identification documents (e.g. driver’s licence, passport), employment, business, or financial details relevant to your matter, sensitive information (e.g. health or criminal history) where required for your legal matter, information about your dealings with us (correspondence, file notes, billing details), and information you provide through our Website (enquiry forms, subscriptions, or cookies).
How We Collect Your Information
We collect personal information directly from you (when you contact us, engage our services, or use our Website), and in some cases from third parties such as: other law firms, barristers, and experts involved in your matter, publicly available sources (ASIC, Land Registry, court records), and Regulatory bodies and government agencies.
How We Use Your Information
We use personal information for purposes including: providing legal advice and representation, responding to enquiries and managing client relationships, billing and administrative purposes, meeting our legal and professional obligations (e.g. AML/CTF, trust account compliance), and marketing our services (only where you have consented or would reasonably expect it).
Disclosure of Personal Information
We may disclose your personal information to: barristers, experts, and consultants engaged in your matter, courts, tribunals, regulators, and government agencies as required, our insurers, auditors, and professional advisors, and external service providers (e.g. IT, document storage, cloud providers). We do not sell or trade personal information. Some external providers may store data outside Australia, in which case we take reasonable steps to ensure appropriate protections are in place.
Security of Your Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. This includes secure electronic systems, password protection, and confidentiality obligations for staff and contractors.
Access and Correction
You may request access to, or correction of, the personal information we hold about you. We will respond within a reasonable time, subject to any legal or professional restrictions. Requests can be made by contacting us (see below).
Website and Cookies
Our Website may use cookies or similar technologies to enhance user experience and analyse site traffic. You can disable cookies in your browser settings, but some features may not function properly.
Complaints
If you have concerns about how we handle your personal information, please contact us. We will investigate and respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
